About Us


ToolHQ is part of Retailsplash Group.
Retailsplash has over 150,000 positive feedback across its stores.
Dungeon Crawl
Australia's Favourite Game Store
ToolHQ
Tools at Mates Rates

 We supply quality goods at great prices...
 

Australian Registered Company

  • ToolHQ is a reputable company. We are an Australian registered Company and comply with all Australian legislative requirements.
  • We pay our tax and supply tax invoices to Australian purchasers.
 Genuine Brands

Genuine Brands

  • Brands sold by ToolHQ are genuine brands. They are not cheap rip-offs of well known brands. Products are either imported directly by ToolHQ or sourced locally.
  • Where products are indicated as new, they are brand new, never used, in its original packaging and carry a ToolHQ warranty (please see item for specifics).

100% Satisfaction Guarantee

100% Satisfaction Guarantee

  • We guarantee satisfaction. If you are unhappy for any reason you may return the item within 14 days for a full refund. In addition an item specific warranty is provided in most circumstances.

 

Sold and Shipped from Melbourne

  • All products sold are in our Melbourne warehouse at the time of sale. We do not pre-sell unless it is clearly stated and we do not rely on manufacturers or distributors to drop ship.
  • Your items are therefore inspected and packed by us in Melbourne. This will enable you to receive your goods that much quicker.
  • We do not inflate postage. Wherever possible, we quote a flat rate postage countrywide.
  • For your peace of mind, insurance is included in our shipping rates.
 

Multiple Ways to Pay

  • Although Paypal is preferred, we accept:
    • Paypal
    • Bank transfer
    • Credit Cards through Paypal 
    • Mastercard
    • Visa
    • Money Order

 

Australian Owned Company
  • ToolHQ is 100% Australian owned.