About Us

Australian Registered Company

• ToolHQ is a reputable company. We are an Australian registered Company and comply with all Australian legislative requirements.
• We pay our tax and supply tax invoices to Australian purchasers.

Genuine Brands

• Brands sold by ToolHQ are genuine brands. They are not cheap rip-offs of well known brands. Products are either imported directly by ToolHQ or sourced locally.
• Where products are indicated as new, they are brand new, never used, in its original packaging and carry a ToolHQ warranty (please see item for specifics).

100% Satisfaction Guarantee

• We guarantee satisfaction. If you are unhappy for any reason you may return the item within 14 days for a full refund. In addition an item specific warranty is provided in most circumstances.

Sold and Shipped from Melbourne

• All products sold are in our Melbourne warehouse at the time of sale. We do not pre-sell unless it is clearly stated and we do not rely on manufacturers or distributors to drop ship.
• Your items are therefore inspected and packed by us in Melbourne. This will enable you to receive your goods that much quicker.
• We do not inflate postage. Wherever possible, we quote a flat rate postage countrywide.
• For your peace of mind, insurance is included in our shipping rates.

Multiple Ways to Pay

• Although Paypal is preferred, we accept:
  • Paypal
  • Bank transfer
  • Credit Cards through Paypal 
  • Mastercard
  • Visa
  • Money Order

• ToolHQ is 100% Australian owned.